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SYVA Customer Agent
Humanoid Intelligent Assistant

Our robust platform empowers you with command. Tailor unique dialogues, initiate your AI-driven conversational agent, and observe as it simplifies repetitive customer engagements effortlessly.

A professional image of a confident Black woman deeply engrossed in a book titled "SYVA Humanoid Intelligent Assistant." The image conveys intelligence, empowerment, and innovation. The woman's focused expression suggests the book's content is captivating and informative. This visual represents the idea that SYVA's platform is a powerful tool that can be mastered by anyone, empowering users to create and control their own AI-driven conversational agents, simplifying complex tasks and improving customer interactions.

Get Your Conversational AI Running
in 4 Simple Steps

SYVA streamlines the setup of conversational AI, making it accessible even without coding expertise. Craft dialogues using intuitive visual tools, link your conversational interface to your chosen platforms, and let AI enhance its intelligence. Set up your custom conversational AI effortlessly with SYVA.

Girl with Bookshelves

1. Prepare Your Contents

Consider your conversational AI as a diligent learner. To respond accurately, it requires the proper resources! Effortlessly supply information by uploading documents (Word docs, Excel, PDFs, CSV) or by linking to your website. SYVA AI will meticulously examine the content, forming a comprehensive knowledge base for your conversational interface. This guarantees precise, focused responses – it won’t make assumptions on topics beyond what you provide.

Go Beyond

While SYVA simplifies the setup of conversational AI, it also boasts powerful advanced features for those who wish to delve deeper. Manage intricate scenarios with extended dialogues, derive valuable insights from customer interactions, and enhance your conversational AI's performance with comprehensive analytics. SYVA offers the versatility to craft the ideal AI assistant tailored to your requirements.

Adaptive Understanding

This empowers SYVA with a human-like understanding of conversation flow. It leverages previous interactions and contextual cues to provide relevant answers or support solutions – creating a seamless and personalized user experience.

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Multimodal Response
 

This empowers SYVA to deliver answers in the most impactful way. It seamlessly integrates FAQs, AI-generated responses, and rich media elements (images, buttons, video links) to provide a comprehensive and engaging user experience.

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360-Degree Connectivity

This breaks down silos, allowing your SYVA to interact with both front-end and back-end systems. It provides robust APIs, pre-built connectors, and flexible integration with CRMs, booking systems, and more, ensuring a unified, personalized customer experience.

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Smart Recommendation

SYVA acts as an insightful advisor, offering personalized recommendations throughout the conversation. It suggests follow-up questions for clarity, promotes suitable products and upgrades, and guides users towards successful resolutions for their support needs.

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Logic-Enhanced Answering

This ensures factually correct answers by integrating calculations and comparisons before generating responses. It analyzes product data, understands user queries, and leverages generative AI to deliver precise product information and recommendations.

More...
 

Discover even more advanced features that streamline your business! SYVA offers solutions for workflow automation, personalized interactions, and in-depth customer insights. Want to see how we can transform your operations? Contact us today and let's explore the possibilities together.

Reliability Safeguard

This ensures the SYVA's reliability and trustworthiness. It prioritizes safe, verified answers drawn from an approved knowledge base.  It provides citations and references, and empowers users to customize responses for out-of-scope questions, maintaining control and accuracy.

Customer Care Accelerator

This empowers SYVA to streamline and elevate customer support. It intelligently redirects customers to human agents, ensuring a smooth handoff, and proactively notifies teams about urgent issues, enabling swift and impactful resolutions.

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